Revenue Cycle Management
End-to-end revenue cycle management solution enabled by technology and proven practices.
Helping Your Organization Navigate the Complete Revenue Cycle
Hospitals and health systems face more obstacles to payment than any other industry. Margins are tight and regulations keep changing. Meanwhile, the complexity of billing processes often leads to costly mistakes. At ARIA Health Services, we get it! We’ll partner with you to build expert solutions that keep your revenue cycle running smoothly.
Manufacturing-Driven, Technology-Enabled Services
To provide the highest levels of quality and efficiency, Aria utilizes a manufacturing approach to our revenue cycle services. We leverage technology across the board to ensure accuracy and consistency.
Where people are required, they aligned according to verticals and assigned specific tasks using automated work queues. This division of labor methodology ensures a sequential and standardized flow of processes and tasks. Meanwhile technology also measures and reports on their progress and quality.
Each team member becomes a true specialist in their area allowing us to yield consistent cash flow for our customers. We can scale with ease as new customers are added or current customers expand.
In addition, we continuously analyze our processes to reduce defects and improve overall performance.
Accounts Receivable Workflow Technology
Our proprietary Accounts Receivable workflow tool aggregates AR data and stratifies the claims into different queues. Claims with the highest propensity of being paid are triggered to your team’s queues first – allowing us to maximize the amount of cash flow we can bring in for your business.
The system is intelligent allowing it to learn and adapt over time automatically promoting claims with the highest conversion rates.
In addition to the adaptive learning, specific rules can be created to enhance workflow management. Basic assignment rules include time taken by insurance to pay, aged ANSI, and filing limits per payer for example. Rules can also be custom made to your specific business preferences. Essentially, any data element provided by the client can be used to specify an account assignment to one or more agent.
Powerful Analytics Demonstrate Performance
ARIA Health Services knows transparency is critical for our customers. Using powerful, proprietary dashboards, your ARIA Health Services Account Executive will conduct regular performance reviews helping you understand and analyze your results against key performance indicators. With the ability to drill down to every detail of your revenue cycle, you’ll be able to see every aspect of your revenue cycle.
In addition to the adaptive learning, specific rules can be created to enhance workflow management. Basic assignment rules include time taken by insurance to pay, aged ANSI, and filing limits per payer for example. Rules can also be custom made to your specific business preferences. Essentially, any data element provided by the client can be used to specify an account assignment to one or more agent.
Dedicated Team of Industry Experts to Manage Your Revenue
Upon implementation, you are assigned a team of regulatory and payment experts to work your billing cycle from claims generation, to payment posting, to insurance collections. In addition to this talented team, you will also be assigned a dedicated Account Executive.
Your Account Executive serves as your key contact and trusted advisor. They are responsible for establishing and maintaining strong relationships and high levels of customer satisfaction. They will also conduct monthly financial reviews that examine performance against mutually agreed upon key performance indicators as well as identifying ways to improve performance on an ongoing basis. Perpetual improvement is mandatory in such a complex environment.